Information shared in a therapeutic session is private and restricted from sharing. If I want information shared with another person, professional or agency, I understand that I will be asked to sign a form indicating my consent. A summary and not the entire content will be provided, based upon what I want shared. If I am attending counselling as part of a couple or family, or as a youth under 16 years, and I wish for a parent to be involved, I must sign a form to share the information. If a youth attends counselling at the behest of a legal guardian, the information is confidential.
In a face-to-face session, the therapist is responsible for the privacy of the session. In telecounselling, the therapist can only ensure confidentiality from her end and the client is responsible for the privacy on the client’s end of the call. Telecounselling clients often find a quiet place away from family members, co-worker or strangers to manage interruptions. Clients who choose to conduct the session in a public place waive the privilege of confidentiality and are responsible for the protection of information.
Heidi Spiar uses an encrypted email account to protect you. You are responsible to ensure that your email account/telecommunication hardware is safe. Unless otherwise arranged, sharing of identifiable, personal and lengthy information via email is discouraged.